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Shipping, Returns, and Warranties

Complimentary Shipping

We offer complimentary express shipping to United States and Canadian customers. All other shipping is managed by International Checkout. The cost is calculated after selecting International Checkout in your Shopping Bag. For more information, contact International Checkout directly at support@internationalcheckout.com.

101-Day Returns

We offer a 101-day satisfaction guaranteed return policy for all jewelry in its original condition. Once your piece is returned, we will provide a full refund. The only fee you are responsible for is the return shipping. Please contact our Jewelry Consultants at 1-800-436-8803 or careteam@gemvara.com for arrangements.

One-Year Warranty

All Gemvara jewelry is covered under a one-year warranty. Please note the warranty is void if another jeweler resizes or modifies the piece.

One Free Resize

We offer one free resize within 101 days of delivery – all you have to pay is shipping.

Free Engraving

Many, but not all, of Gemvara’s designs can be engraved. Just add the piece to your Shopping Bag and select “Add a Free Engraving” next to your ring size. For engraving requests on pendants or the outside of rings, please contact our Jewelry Consultants at 1-800-436-8803 or careteam@gemvara.com.

Responsibly Sourced Gems & Metals

As a member of the American Gem Trade Association, we choose our suppliers carefully and work hard to ensure every gemstone we sell is responsibly mined. In addition, we do our best to utilize only recycled precious metals.