This was my first experience ordering from Gemvara. Gemvara was amazing to work with. I had to have rings resized, added a ring, and then had them soldered. Customer service was so patient with all of my requests and questions. Everything was done perfectly. This was an amazing experience. The rings are gorgeous. I would definitely order from this company again with confidence."
- Elizabeth P. - February, 2019
My whole experience has been great. Lauren is very attentive to my needs, knows what her customers expect, and provides timely, relevant updates. I could not be more satisfied unless she delivered it personally and took my wife and I out to dinner."
- Richard C. - December, 2018
Through the entire process of ring selection through delivery and re-sizing, my experience has been unbelievable. Emylee provides true “white glove” service all the way through!"
- Nick L. - November, 2018
I am truly astonished by the customer support team! They're fabulous! I've been kept apprise to the status of my order and any updates that have happened along the way! Everyone I've dealt with has been courteous, helpful and overall wonderful!"
- Krysta A. - November, 2018
Gemvara has the best customer service of any online company I have made purchases from. I purchased a custom made ring for my wife for our 25th anniversary, but I didn't get the size right. True to their word, Gemvara accepted return of the ring and made a new one in the correct size, at no cost to me other than the shipping to return the first one. The level of communication from start to finish was amazing, including providing tracking information, which is very important to me. Both Lauren & Emylee were exceptional! I would not hesitate to buy from Gemvara again."
- Philip P. - May, 2019
Sarah was such an amazing help! She identified that I did not purchase a wedding band, offered it so we can guarantee a perfect fit, and then gave me a discount. This has truly been an amazing customer experience! Thank you so much Gemvara! Cannot wait to see the ring in person!"
- Jake M. - July, 2019