At Gemvara, we are dedicated to providing service that is as personalized as our beautiful made-to-order jewelry. We do everything we can to make sure you have the best experience possible, and that every piece of jewelry we create is perfect before we ship it to you. We feel so strongly about your happiness that we offer an exceptional 101-day, money-back return policy with every Gemvara piece, as well as a 365-Day Warranty on all workmanship.

We encourage you to submit your wonderful story or just a short Gemvara review through us, or through our partner Bizrate, after your purchase. We pride ourselves as an industry leader in customer satisfaction, and always strive to surpass your expectations.

Gemvara reviews can be sent directly to our Jewelry Consultants at careteam@gemvara.com or 1-800-436-8803, or through our Bizrate survey presented at the end of your purchase. We look forward to hearing from you.


There are no words... my rings are absolutely perfect! They far exceed my expectations and I'm so proud and happy. My husband and I are both so pleased... the jeweler is a master at what he does, these rings do not even shift so I won't need to have them tacked together as I thought I would. As I said, there are no words to express how beautiful they are and I can only babble on about them... thank you all so much, it took years to make the decision but I have no doubt that I made the right one, I honestly have never seen rings more beautiful than these - God bless you!

Gemvara has been one of the best online companies I have ever worked with. Every time I have called customer care, no matter who answered they were enthusiastic and knowledgeable. My experience with this company was wonderful and buying the rings for my wedding and customizing them was a breeze. I will be a loyal customer. For my wife Priscilla and I thank you.
-D. White, Jr.

... The sales and customer service staff were incredibly knowledgeable, incredibly personable, and unbelievably helpful. I was able to make this purchase with full confidence in the product I would be receiving, and when it arrived a short time later, I was not disappointed. It looks better than perfect. Bravo!
-J. Carson

It is so beautiful that I now want to wear it every day instead of just for trips and activities. My co-workers loved my gift and went straight to the Gemvara website to look at the beautiful and affordable selections offered. I am definitely a fan of the excellent customer service and products offered. I highly recommend this company!
-T.V. Coffman

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