Have a question? We'd love to help! Fill out the form at the right and we'll reply right away. For a quicker response, try contacting us using one of the following methods:
Gemvara jewelry is truly personal: you design it, choosing gems and metals to celebrate your story, and we craft it just for you. We'd love to help you find your perfect piece!(more) What quality are your gemstones?
They are all-natural and hand selected fine quality.(more)
No, but we'd love to help you find something similar.Can I buy a ring without the stones?
No, we only sell complete rings at this time.What quality are your gemstones?
They are all-natural and hand selected fine quality.(more) Can I order a different gemstone?
Call us to see if we have a different gem size or variety.(more)
Yes, through a third party service called International Checkout.(more) I have an occasion coming up in less than three weeks, can I get my jewelry faster?
It depends on the design but we love to say yes! Let us know the customer care code reference and date you need it.Can I return an engraved piece?
Yes, as long as it is in its original unworn condition with tag attached.
We offer financing through Bill Me Later(more) Do you have layaway?
Sorry, we don't currently offer layaway.What forms of payment do you accept?
Master Card, Visa, AmEx, Discover, PayPal, Bill Me Later, Google Checkout and Amazon Checkout. You can also send us a check!
We offer pricing based on gems and metals for the best value so we don't price match.What happens if the ring I bought doesn't fit?
We offer one free resizing in the first 30 days. Contact us: we'd love to help.What if there is a problem with my purchase?
We have a one year warranty on our workmanship.(more)
Not sure of the ring size? We're happy to send you a free ring sizing kit. Send us your name, address, and email address and we'll send it out right away by U.S. mail. (You'll receive it in 5-7 days.)
Thanks for taking the time to give us feedback and let us know how we're doing! We are working to constantly improve our site, products, and services.