Shipping & Returns Policy

At Gemvara, we make creating your own jewelry amazingly close to risk-free. Here's how we do it. (We even got rid of the fine print. Do italics count?)

Free Shipping & Easy Returns

  • Standard shipping is free to the United States and Canada.
  • 101-day money-back returns. Customer pays return shipping. Piece must be in original condition.

Exquisite Quality & Perfect Fit

  • One free ring resizing in the first 101 days. Last minute gift rings can only be resized within the available size range shown.
  • One-year warranty on jewelry workmanship.
  • Fine quality hand-selected natural gems, guaranteed.

Transparent Pricing

  • Prices change with metal and gem price fluctuations.
  • Customers may request a free two-week price reserve (see link on each product page.)
  • All sales prices are final.

Concierge Service to Countries Other than the U.S.

  • Gemvara ships direct to Canada and U.S. military addresses.
  • Orders for other destinations are through International Checkout, a third-party service.
  • On orders outside the United States, including Canada, customers are responsible for duty and taxes.

Questions?

  • We'd love to help: call 1-800-436-8803.
  • Ask us now on live chat.
  • Email us, we'll respond right away.
  • For more details on all our policies see our FAQs.

Need Help?

Our Jewelry Consultants are here with shopping advice, gemstone details, order info, and more.