Long-Stemmed Earrings

Oval Emerald Platinum Earrings with Diamond

Customer Care Reference Code: HHLT-A1XW-8BC
1-800-436-8803

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Common Questions
Who are you guys? What makes Gemvara different?

Gemvara jewelry is truly personal: you design it, choosing gems and metals to celebrate your story, and we craft it just for you. We'd love to help you find your perfect piece!

(more) What quality are your gemstones?

They are all-natural and hand selected fine quality.

(more)
Product Questions
Can I commission a custom design?

No, but we'd love to help you find something similar.

Can I buy a ring without the stones?

No, we only sell complete rings at this time.

What quality are your gemstones?

They are all-natural and hand selected fine quality.

(more) Can I order a different gemstone?

Call us to see if we have a different gem size or variety.

(more)
Delivery/Shipping Questions
Do you ship to countries other than the United States and Canada?

Yes, through a third party service called International Checkout.

(more) I have an occasion coming up in less than three weeks, can I get my jewelry faster?

It depends on the design but we love to say yes! Let us know the customer care code reference and date you need it.

Can I return an engraved piece?

Yes, as long as it is in its original unworn condition with tag attached.

Payment or Price Questions
Do you offer financing?

We offer financing through Bill Me Later

(more) Do you have layaway?

Sorry, we don't currently offer layaway.

What forms of payment do you accept?

Master Card, Visa, AmEx, Discover, PayPal, Bill Me Later, Google Checkout and Amazon Checkout. You can also send us a check!

After-Purchase Questions
Do you match prices if an item I purchased goes down in price later?

We offer pricing based on gems and metals for the best value so we don't price match.

What happens if the ring I bought doesn't fit?

We offer one free resizing in the first 30 days. Contact us: we'd love to help.

What if there is a problem with my purchase?

We have a one year warranty on our workmanship.

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Need a Ring Sizer?

Not sure of the ring size? We're happy to send you a free ring sizing kit. Send us your name, address, and email address and we'll send it out right away by U.S. mail. (You'll receive it in 5-7 days.)

Feedback

Thanks for taking the time to give us feedback and let us know how we're doing! We are working to constantly improve our site, products, and services.

Common Questions
Who are you guys? What makes Gemvara different?

Gemvara jewelry is truly personal: you design it, choosing gems and metals to celebrate your story, and we craft it just for you. We'd love to help you find your perfect piece!

(more) What quality are your gemstones?

They are all-natural and hand selected fine quality.

(more)

What Our Customers Say About This Design

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