Gemvara Careers
Gemvara is on the forefront of mass customization technology. We're looking for the best of the best to help us create a unique shopping experience. We have fun and work smart. The company offers competitive salaries plus medical/dental/vision insurance, 401(K) and paid vacation holiday time. We are located at 92 Hayden Ave, Lexington, MA 02421.
If you want to join our talented and dedicated team, please send your resume to careers@gemvara.com and be sure to include the job title in your subject line.
- CAD Modeler
- CAD Modeler Intern
- Live Chat E-Commerce Specialist
- Project Manager
- Quality Assurance Assistant (Boston)
- Quality Assurance Assistant (New York)
- Personal Shopper
- Affiliate Marketing Specialist
- Social Media & PR Specialist
CAD Modeler
Department: Design
Reports To: President
From our headquarters in Lexington, Massachusetts, Gemvara is dedicated to providing a customer experience that is as personalized as our beautiful jewelry. Poised at the forefront of mass customization technology, we are experiencing exceptional growth. Do you have the passion, drive and talent for excellence? We are looking for a visionary CAD Modeler to join our team.
RESPONSIBILITIES:Work with Content & Manufacturing on SOP for types of pieces for the site (specs for rings as an example)
Make all sizing changes for pieces that are ordered and upload into OMS and W drive
Make all fixes to designs (as required) in order to ensure manufacturability once an order has been placed
Make all sizing changes to more complicated pieces in advance of ordering designs for pieces identified by merchandising
Scale simple designs in advance of sale for pieces identified by merchandising
Make modifications to designs (as allowed) as requested by sales
Pull CAD files and add band width to each design in the dbase (for future inclusion on site)
Enter data into dbase as to whether or not we are allowed to modify a designers design or not
Turn some of our most popular designs into series (as time allows)
Be flexible to help out Fulfillment as needed.
3+ years experience with Matrix/ Rhino
Some jewelry experience required
Self-starter, work in a fast pace environment with the ability to manage a variety of projects at once
Comfortable with technology
High attention to detail
CAD Modeler Intern
Department: Design
Reports To: CAD Modeler
From our headquarters in Lexington, Massachusetts, Gemvara is dedicated to providing a customer experience that is as personalized as our beautiful jewelry. Poised at the forefront of mass customization technology, we are experiencing exceptional growth. Do you have the passion, drive and talent for excellence? We are looking for a talented intern to support our CAD department.
RESPONSIBILITIES:Work assisting our fulfillment department with sizing and modifying CAD files for manufacturing.
Vet and fix incoming designs for fit within Gemvara manufacturing standards.
Make modifications to accommodate custom requests.
3+ years experience with Matrix/ Rhino
Back To TopApplyLive Chat E-Commerce Specialist
Department: Customer Service
DESCRIPTION:From Gemvara's headquarters in Lexington, Massachusetts, we are dedicated to providing a customer experience that is as personalized as our beautiful jewelry. Poised at the forefront of mass customization technology, we are experiencing exceptional growth. Inspired by "vara," the ancient Sanskrit word for wish, every piece of Gemvara jewelry is customizable to perfectly suit our customer's style and budget. We offer our customers innovative styles by a selection of the world's most talented jewelry designers in their choice of gems and precious metals.
RESPONSIBILITIES:This is a fun home-based opportunity for an adept writer with strong sense of style, quick wit and great communication skills. Working closely with customers in real time, you will assist them in designing unique pieces of jewelry. Our customers are often interested in gifts for themselves or others in celebration of a special occasion. Sometimes they just have a love of jewelry and all things beautiful. Utilizing Gemvara designers and design options you will work hand in hand with customers discussing gems, precious metals, design options and life.
DESIRED BACKGROUND:We are looking for a talented writer with live chat or e-commerce experience.
Bachelor's Degree in English or Creative Writing a plus.
Project Manager
Reports To: Director of Product Management
DESCRIPTION:The Project Manager will work closely with the Merchandising, Marketing, Fulfillment, Development and Product Management teams to ensure all operational milestones are being met and escalated appropriately.
RESPONSIBILITIES:Ensure that expectations for deliverables remain aligned with the ability to deliver. Makes the commitment to deliver to the management team and is responsible for meeting that commitment.
Ensure that the teams working on the projects are fully aware of expectations and helps clear obstacles to success.
Work with the Director of Product Management to control and coordinate changes to the overall site experience and platforms, including new feature requests and other special projects.
Help develop and align a deployment roadmap, harmonizing internal group capabilities with the product roadmap. Work with product management to drive requests into the product roadmap as appropriate.
Maintain the overall project plan, indicating all deliverables, as well as key dependencies, on projects.
Maintain awareness and control of the individual projects via weekly reports and reviews and, where needed, more detailed interaction.
Experience working within agile development environment
Experience in ecommerce or digital media
Above average working knowledge in JIRA, MS Project
Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence.
Demonstrated ability to lead complex operational and strategic initiatives.
Excellent written and oral communication and interpersonal skills.
Quality Assurance Assistant (Boston)
Reporting To: Production Coordinator
DESCRIPTION:Our growing jewelry operations department has a need for a Quality Assurance Assistant to ensure we maintain the highest level of excellence. At Gemvara, we take great pride in our product and customer experience.
RESPONSIBILITIES:Based in our Boston manufacturing facility, you will use your discerning eye to follow a series of strict inspection guidelines. You will assess each piece individually while documenting and recording each step of the process along the way. Your organization skills and attention to detail will be the key to your success. Working closely with the Production Coordinator, we are relying on you to inspect every step of our jewelry manufacturing process. Gemvara is growing quickly and that sometimes translates to a hectic environment. We need someone who is patient and exceptional at following protocol. Our goal is to find a Quality Assurance Assistant to make sure we ship the highest quality jewelry possible to each and every customer.
DESIRED BACKGROUND:There are no specific educational requirements for this position. We are more interested in your work ethic, integrity and attention to detail. Prior QA experience in the jewelry industry a plus.
Back To TopApplyQuality Assurance Assistant (New York)
Reporting To: Production Coordinator
DESCRIPTION:Our growing jewelry operations department has a need for a Quality Assurance Assistant to ensure we maintain the highest level of excellence. At Gemvara, we take great pride in our product and customer experience.
RESPONSIBILITIES:Based in our New York City manufacturing facility, you will use your discerning eye to follow a series of strict inspection guidelines. You will assess each piece individually while documenting and recording each step of the process along the way. Your organization skills and attention to detail will be the key to your success. Working closely with the Production Coordinator, we are relying on you to inspect every step of our jewelry manufacturing process. Gemvara is growing quickly and that sometimes translates to a hectic environment. We need someone who is patient and exceptional at following protocol. Our goal is to find a Quality Assurance Assistant to make sure we ship the highest quality jewelry possible to each and every customer.
DESIRED BACKGROUND:There are no specific educational requirements for this position. We are more interested in your work ethic, integrity and attention to detail. Prior QA experience in the jewelry industry a plus.
Back To TopApplyPersonal Shopper
Department: Customer Service
RESPONSIBILITIES:This is a unique opportunity for the person looking to be able to work from home. We are looking for individuals with excellent verbal and written communication skills to act as personal shoppers to our customers. If you love working with people and helping them get exactly what they want, this position is perfect for you. You must have a sense of style, stay current on fashion trends and know and appreciate the classics as well. You will help people get from thousands of unique designs to that one perfect item just for them. The hours for this position are evenings and Saturdays.
DESIRED BACKGROUND:This person must love talking to people, be willing to learn to answer basic jewelry related questions and be passionate about providing outstanding customer service every day. You must be able to write in a friendly, advisory way with the ability to be succinct. This person will have excellent communication and organizational skills. They will have minimum 1-3 years sales experience and/or customer service experience. They should be results and detail oriented. They should have a general understanding of technology and using e-commerce sites, but an in-depth technology background is not necessary. This person will be a creative problem solver. Jewelry background a plus. Passion for beautiful jewelry a must!
Back To TopApplyAffiliate Marketing Specialist
Department: Marketing
Reports To: Director of Online Marketing
The affiliate marketing specialist at Gemvara will manage and drive growth in the affiliate marketing Channel.
RESPONSIBILITIES:Manage our two affiliate networks and explore additional direct and network opportunities
Work with existing affiliates to evaluate performance and provide resources to help them succeed
Initiate, maintain, and develop relationships with key affiliates
Work with graphic designer to create on-brand compelling creative work that drives response and support the growth of the affiliate channel
Direct knowledge and experience in affiliate marketing
1-3 years experience in affiliate marketing
Proven experience recruiting and managing successful affiliates
Experience in developing successful affiliate campaigns (banners, emails, landing pages)
Social Media & PR Specialist
Department: Marketing
Reports To: Director of Online Marketing
The Social Media & PR Specialist at Gemvara will manage, execute, and successfully grow our Social Media and Public Relations efforts.
RESPONSIBILITIES:Work with our PR firm to secure influential placements
Excel in social media marketing through developing innovative ideas, successful execution, and thoughtful measurement
Work with graphic designer to create on-brand compelling creative work that drives response and support the growth of our social media efforts
Create engaging content and campaigns that drive incremental response
1-3 years experience in social media & PR
Proven experience securing high impact placements and developing engaging social media campaigns via twitter, facebook, communities, videos, and blogs
Experience working with an outside communications agency
Excellent written and verbal communications skills